Courier Booking System – Package Definitions
Clear, productised pricing designed for scalability, predictable support, and controlled scope.
Basic Package – R750 / month
Included
- Standard courier booking form embedded on your website
- Online payment support (EFT and card)
- Automated email notifications to customers:
- Booking confirmation
- Basic status update
- Manual booking entry by admin (add bookings on behalf of customers)
- System maintenance, security updates, and automated backups
Excluded / Billed Separately
- Custom branding or logo integration (optional add-on)
- Pricing table changes after initial setup
- Status workflows (e.g. In Transit, Delivered)
- Courier API integrations
- Customer tracking dashboard
- Custom features, reports, or exports
- Priority support (standard email support only)
Standard Package – R1,200 / month
Included
- Everything in the Basic Package
- Province-based pricing changes included
- Parcel size and weight tier adjustments
- Status workflows:
- Pickup scheduled
- In transit
- Delivered
- Admin assistance for booking adjustments
- Priority email support (faster response times)
Excluded / Billed Separately
- Courier API integrations
- Customer or admin tracking dashboards
- Custom reports or exports
- SMS notifications
- Accounting or ERP integrations
Pro Package – R1,800 / month
Included
- Everything in the Standard Package
- Courier API integration with selected courier partners
- Tracking dashboard:
- View all bookings
- Filter and search
- Export booking data
- Custom features within agreed scope:
- Invoice exports
- Custom reports
- SLA-based support response times
- Advanced email notification templates
Excluded / Billed Separately
- SMS gateway and SMS costs
- Accounting system integration
- Custom branding beyond standard logo and colour scheme
- One-off feature development outside defined system scope
Optional Add-ons
- SMS notifications per booking
- Multiple pickup locations or multi-branch configuration
- Custom API integrations with internal client systems
- Premium support (phone or WhatsApp)
- Additional courier partner integrations
Setup Fees
- Once-off setup fee: R5,000 – R12,000
- Final cost depends on:
- Selected package
- Branding requirements
- Pricing complexity
- Optional add-ons
Important Notes
- All packages include ongoing system updates, security patches, and backups
- Monthly subscription is mandatory to continue using the system
- Major custom development is quoted separately
- Scope is strictly controlled to maintain system stability and support quality